Support Copilot Statistics

Track how Support Copilot is enhancing your support team's productivity and effectiveness. Get insights into usage patterns, efficiency gains, and impact on support quality.

Usage Metrics

• Copilot Adoption Rate
• Time Saved per Agent
• Suggestion Acceptance Rate
• Response Time Improvement
• Knowledge Base Integration

Performance Analytics

• Agent Efficiency Scores
• Quality of Suggestions
• Resolution Rate Impact
• Customer Satisfaction Correlation
• Training Effectiveness