WhatsApp Integration

Connect your WhatsApp Business account to Helpwave and manage all your customer conversations efficiently through our platform.

Features

• Centralized WhatsApp business messaging
• Automated welcome messages and quick replies
• Message templates for common responses
• Multi-agent support for WhatsApp conversations
• Rich media message support (images, documents, etc.)

Setup Requirements

• WhatsApp Business API account
• Valid business phone number
• Business verification documents

Integration Process

1. Apply for WhatsApp Business API access
2. Complete business verification
3. Connect your WhatsApp number to Helpwave
4. Set up message templates and automation rules
5. Test the messaging functionality