Instagram Integration

Integrate your Instagram business account with Helpwave to manage direct messages, comments, and mentions in one unified platform.

Features

• Unified inbox for Instagram DMs and comments
• Story mention tracking and management
• Instagram post scheduling and management
• Automated response workflows
• Instagram insights and analytics

Setup Requirements

• Instagram Business or Creator account
• Connected Facebook Business Manager
• Admin access to the Instagram account

Integration Process

1. Connect your Instagram Business account
2. Grant necessary permissions to Helpwave
3. Configure message routing settings
4. Set up automated workflows
5. Verify the integration