Rule Glossary: E-commerce

E-commerce-related conditions allow you to define criteria based on e-commerce data and transactions.

Shopify Last Order Created Date
Targets Shopify customers who made their order more than 5 days ago.
Financial Status
Triggers the Rule by checking the current status of the order.
Fulfillment Status
Applies if the order has been fulfilled, partially fulfilled, or restocked.
Tags
Looks for Shopify Tags that you specify.
Total Price
Triggers a Rule depending on the amount of money the customer has spent.
Last Fulfillment Created Date
Targets customers' tickets depending on when the created date of their last fulfilled order was.
Last Fulfilment Shipment Status
Applies the Rule depending on the current status of the shipment.
Last Fulfilment Status
Targets tickets of customers depending on the status of their current order's fulfillment.
Last Fulfilment Tracking Number
Specifies tickets of the customers whose last order either has or doesn't have a tracking number.
Shipping Address Country
Triggers a Rule depending on the country in which an order was placed.
Shipping Address Province
Targets the province the last order is being shipped to.
Shopify Customer Created Date
Applies a Rule only if your customers' profiles have been created during a specific time.
Order Count
Triggers a Rule depending on how many orders your customer has made so far in Shopify.
Tags
Searches for Shopify customer tags in Gorgias via Rules.
Total Spent
Tracks all previously made orders and adds the amount spent.

These conditions allow for detailed control over how e-commerce data is processed within your Rules.