Creating Users

Learn how to create and manage users in your Helpwave account. This guide covers the essential steps and best practices for user creation.

User Creation Process

1. Navigate to the Users section in your dashboard
2. Click on "Add New User" button
3. Fill in the required information:
   • Full Name
   • Email Address
   • Role Assignment
   • Department (optional)
4. Set initial password or send email invitation
5. Configure user permissions

Best Practices

• Use business email addresses for user accounts
• Assign appropriate role levels based on job responsibilities
• Enable email verification for new accounts
• Regularly review user access and permissions
• Document user creation process for your organization