Auto-Close Rule Templates
These Rules will automatically close and tag tickets based on specific conditions. Each template can be customized to better suit your business needs.
Automatic OOO replies
Automatically close tickets that are automated out-of-office replies.
Non-support tickets
Automatically close tickets that aren't genuine support inquiries - notifications from Shopify when an order is placed or from Paypal when a payment is made, etc.
IG Story Mention
Automatically close all instagram DMs that are mention notifications.
Social comments
Automatically close all social media comments that don't need attention.
Instagram Giveaway
Automatically close tickets that are Instagram comments on giveaway/promo posts.
No-reply/Thanks
Automatically close non-support-related tickets that don't need human attention.